Shoppers Stop is one of the leading Indian fashion stores, they are implementing new technologies to connect with their customer online. Because of COVID-19, there has been a significant dump in-store shopping, and everything is moving online. Shopper stop already had an online app they just re-branded it with new features and better connectivity.
As part of this transition journey, the company has moved on to a new business solution-SAP, has redesigned its iconic Loyalty Service digitally-First Citizens and has now offering customers the ease of shopping through various platforms: in-store, online (website and smartphone apps) and connecting to the Personal Shopper Network through WhatsApp calling.
Now the customer can enjoy the personalized shopping through WhatsApp. All they have to do is fix up an appointment and consult the present personal shopper on call. They can choose products from the store or the catalogue. Costumers can purchase through a safe and convenient SMS link and get them delivered quickly to their home.
Shopping online takes over the market more quickly than one can imagine. With one of the most potent online shopping websites and a smartphone app, the company is extending its presence across the digital marketplace. Customers can shop via the website or the smartphone app from the comfort of their home and access a variety of home services, including secure and fast home delivery and contactless billing.
For this two-week promotion, the company has roped-in famous actors and influencers. To use the Virtual Home Facility, Celebrity power-couple, Neha Dhupia and Angad Bedi shop online and on WhatsApp. The young, talented actress Shriya Pilgaonkar will visit and shop in a comfortable and secure environment at her nearest Shoppers Stop store. The business has also had famous faces on board, such as Kirti Kulhari and Aiyyo Shraddha.